Mark Herring
Virginia Attorney General Mark Herring is reminding consumers that the deadline to claim refunds from Sprint or Verizon is today. Consumers who have been “crammed” often had charges, typically $9.99 per month, for “premium” text message subscription services (also known as “PSMS” subscriptions) such as horoscopes, trivia, and sports scores that the consumers have never heard of or requested. As a result of the settlements, both companies are now required to get customer approval before charging for third-party messages. Current and former subscribers who had paid for unauthorized texts since July 1, 2010 can file a request no later than December 31, 2015 to get a refund. Verizon and Sprint both have online claim forms.
