February 11, 2014 (ROANOKE COUNTY)—Roanoke County Public Safety Officials have been meeting regularly and preparing for what weather forecasters say will likely be a significant snowfall. . The plan involves placing extra staff in the county’s Emergency Communications Center (ECC or 911 Dispatch Center) to handle a possible surge in calls. Supplemental paramedic/firefighters will be available in several strategic stations to handle an increase in emergency calls. All fire/rescue personnel are being asked to double check their equipment specific to winter storms including chains for the tires of trucks, chainsaws for cutting down trees blocking roadways to an emergency incident, and other related equipment.
Often times during snow storms, the County’s 911 Dispatch Center is inundated with calls that are not considered to be an emergency.Public Safety Officials are reminding citizens to please only call 911 if you are having or reporting an emergency. For your convenience, other important numbers are posted below.
Power Outages—call Appalachian Power (AEP) 1-800-956-4237—to report or inquire about power outages or go to www.appalachianpower.com
Broken Water Main in Roanoke County—call the Western Virginia Water Authority at 540-853-5700 or go to www.westernvawater.org
Access Latest Road Conditions— call the Virginia Department of Transportation (VDOT) at 511 or go to www.511Virginia.org